Privacy Policy

Privacy Policy

Last Revised: January 26, 2025

This Privacy Policy outlines how SAAS APPS SOLUTION FZCO (“Company,” “we,” “us,” or “our”), a company registered in Dubai, United Arab Emirates, collects, uses, and protects your personal data when you visit or use our website (“Site”) or services (collectively, the “Platform”). We are committed to safeguarding your privacy and ensuring compliance with data protection laws.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy explains how we handle personal data when you interact with our Platform, including when you create an account, subscribe to a service, or contact us for support. It also outlines your rights under applicable laws.

The Platform is not intended for individuals under 16 years of age. If you are under 16, please do not use the Platform or provide any personal data to us.

Controller

SAAS APPS SOLUTION FZCO, registered in Dubai, United Arab Emirates, is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@saas-apps.com

  • Address: Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

2. The Data We Collect About You

We may collect, use, store, and transfer different types of personal data, including:

  • Identity Data: Name, username, date of birth, and gender.

  • Contact Data: Email address, phone number, and billing/shipping address.

  • Financial Data: Payment details for transactions.

  • Technical Data: IP address, browser type, device information, and usage data.

  • Profile Data: Preferences, feedback, and communication preferences.

  • Marketing and Communications Data: Your preferences for receiving communications from us.

We also collect Aggregated Data (e.g., statistical data) that does not identify you directly but may be derived from your personal data.

We do not collect Special Categories of Personal Data (e.g., information about health, ethnicity, or political beliefs).

3. How Is Your Personal Data Collected?

We collect personal data through:

  • Direct Interactions: When you create an account, subscribe to services, or contact us.

  • Automated Technologies: Cookies and tracking technologies collect Technical Data as you use our Platform.

  • Third Parties: Analytics providers, payment processors, and publicly available sources.

4. How We Use Your Personal Data

We use your data to:

  • Provide and manage our services.

  • Process payments and deliver services.

  • Communicate with you regarding your account or transactions.

  • Improve our Platform and user experience.

  • Comply with legal obligations.

We rely on the following legal bases for processing your personal data:

  • Contract: When processing is necessary to fulfill a contract with you.

  • Legitimate Interests: For our business operations, such as improving services and marketing.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Consent: For sending marketing communications, where required.

5. Disclosures of Your Personal Data

We may share your data with:

  • Service Providers: For payment processing, IT support, and analytics.

  • Professional Advisors: For legal, tax, and compliance purposes.

  • Government Authorities: When required by law.

  • Third Parties in Corporate Transactions: In case of a merger or sale of the Company.

We require all third parties to respect the security of your personal data and process it in accordance with the law.

6. International Transfers

Your data may be transferred outside of your country of residence, including to countries that may not provide the same level of data protection. We ensure that any transfer complies with applicable legal requirements by:

  • Using contracts approved for data transfers.

  • Ensuring that data is transferred to countries with adequate protection.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure servers. However, no system can guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Anonymized data may be retained indefinitely.

9. Your Legal Rights

Under certain circumstances, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of incomplete or inaccurate data.

  • Erasure: Request deletion of your data.

  • Restriction: Request suspension of data processing.

  • Objection: Object to processing based on legitimate interests.

  • Data Portability: Request transfer of your data to a third party.

  • Withdraw Consent: Withdraw consent for specific processing activities.

To exercise your rights, contact us at info@saas-apps.com. We will respond within one month, subject to applicable laws.

10. Cookies

Our Platform uses cookies to improve functionality and user experience. You can control cookie settings in your browser. For more details, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Platform, and significant changes will be communicated to you.

Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

  • Email: info@saas-apps.com

  • Address: Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates